Frequently Asked Questions

A unique six digit code dispensed to customer for every successful order to complete exchange on order delivery

Deposit of payment processed in realtime on receipt of delivery code.

Registered vendors can take full advantage of self service option to resend payment in the event of bank downtime

You have to be registered as a vendor to create an order to get paid fast on delivery as well as track status. To sign up as a new vendorclick here

New orders will automatically expire within 24 hours if customer does not pay

Information to support fulfillment communicated via sms and electronic mail to vendor, endeavour to check your spam folder and whitelist Streetzwyze as a sender if marked as spam by your email client browser

Customer will also receive information for delivery code via sms and electronic mail to complete exchange

Getting paid fast on delivery comes with an applicable fee set at 1.85% of the order value. Sale proceeds less fee will be deposited to vendor account when swap complete

Always validate status of orders even when notified of successful payment via the instructions provided here. You can also login into your account as a registered vendor to confirm

We rely on a third party processor to process card payments, refunds and deposits.

We cannot guarantee uptime of card network or associated banks that comprise of it and recommend failed payment attempts retried at a later time

For every order payment been successfully processed on behalf of vendor, failure to complete exchange will attract a penalty levied on expiration of the delivery duration

New orders with payment confirmed, will be active for the full delivery duration set. On expiration payment refunded back to debit source if vendor doesn't complete exchange

Registered vendors on Streetzwyze can boost profile to enjoy better features and access more tools for more information click here